Henan 4.0 Automation Equipment Co., Ltd.
Pre sales, in sales, and after-sales service
Pre sales service:
1. Provide feedback on customer needs within 6 hours.
2. Provide accurate responses within 12 hours after verifying customer needs with the technical team.
3. Provide at least 2 demand solutions and assist in analyzing advantages and disadvantages for customers to choose independently.
1. Provide feedback on customer needs within 6 hours.
2. Provide accurate responses within 12 hours after verifying customer needs with the technical team.
3. Provide at least 2 demand solutions and assist in analyzing advantages and disadvantages for customers to choose independently.
After sales service:
1. All products are guaranteed for at least one year.
2. Product installation, technical support, after-sales maintenance, and product replacement services.
3. Provide marketing suggestions and necessary promotional materials based on the sales situation in the customer's market.
1. All products are guaranteed for at least one year.
2. Product installation, technical support, after-sales maintenance, and product replacement services.
3. Provide marketing suggestions and necessary promotional materials based on the sales situation in the customer's market.
In sales service:
1. Timely follow up and report on production progress, provide production videos (visual production).
2. Conduct raw material inspection and quality inspection of the production process to control product quality.
3. Provide customers with the necessary information and documents according to the needs of different countries.
4. Ensure that the goods are produced and shipped according to the delivery date. If there are special circumstances that cannot be completed in a timely manner, inform our clients at least one week in advance.
1. Timely follow up and report on production progress, provide production videos (visual production).
2. Conduct raw material inspection and quality inspection of the production process to control product quality.
3. Provide customers with the necessary information and documents according to the needs of different countries.
4. Ensure that the goods are produced and shipped according to the delivery date. If there are special circumstances that cannot be completed in a timely manner, inform our clients at least one week in advance.
Simple order
If you…
1. Want to purchase a sample order first.
2. Purchase a full order after validating the product quality.
Then our Sample Order service is for you!
1. Want to purchase a sample order first.
2. Purchase a full order after validating the product quality.
Then our Sample Order service is for you!
Factory tour
If you...
1. Would like more information about our company.
2. Would like to visit China and are interested in working with us.
Then our Factory Tour service is for you!
If you...
1. Would like more information about our company.
2. Would like to visit China and are interested in working with us.
Then our Factory Tour service is for you!
OEM/ODM
If you ...
1. Need OEM/ODM manufacturers in this industry.
2. Need to produce what you want and have a custom design printed to your specification.
Then our OEM/ODM service is for you!
If you ...
1. Need OEM/ODM manufacturers in this industry.
2. Need to produce what you want and have a custom design printed to your specification.
Then our OEM/ODM service is for you!
